I've sent two request tickets and haven't received any solution to my problem... Is there anyone from support willing to help a customer?!

I'm starting to grow tired of this...

My request tickets are:

p.p1 {margin: 0.0px 0.0px 12.0px 0.0px; font: 12.0px Arial} p.p1 {margin: 0.0px 0.0px 12.0px 0.0px; font: 12.0px Arial}

#49429 & #49804

I need an answer! I can't even use my product and I feel like I've been robbed!

Thanks......

- Eduardo